Independent, technology-driven property damage assessments. Trusted by the insurance and fleet industry across Australia.
Without independent verification, contractor quotations are accepted at face value — costing insurers millions in unnecessary spend each year.
Unwarranted additions to scope, pre-existing damage included in claims, and contingency padding are difficult to identify without specialist expertise.
Claims managers lack an objective reference point to determine whether a quotation reflects true market rates for materials and labour.
Without post-repair auditing, insurers have limited insight into whether their contractor panels are delivering value and meeting SLAs.
Every assessment we deliver gives you a line-by-line scope of works and an independent determination — before or after repair.
| Area of Value | Description |
|---|---|
| Quote Validation | Identifying discrepancies, inflated costs, or missing scope items within contractor quotations to ensure every line item is justified and market-aligned. |
| Contractor Engagement | Liaising directly with contractors to clarify quote components, request supporting evidence, and resolve pricing anomalies before settlement. |
| Transparent Reporting | Providing documented, comparative estimates that give clients a clear, defensible basis for settlement decisions — audit-ready at every stage. |
| Cost Containment | Flagging and correcting the contractor quotes that are found to be unreasonable, preventing unnecessary claims leakage across the portfolio. |
| Software Investment | Using Cotality — a paid, industry-grade platform — to ensure all estimates are built on up-to-date, professionally benchmarked cost data. |
We independently review every contractor quote line-by-line against current market rates, material costs and Australian labour benchmarks — ensuring insurers never overpay on a claim.
Where contractor quotes exceed our independent estimate, we engage directly with contractors on your behalf — negotiating to achieve accurate, fair-market pricing and eliminating unnecessary claim costs.
We have no affiliation with contractors or repairers. Our only obligation is to provide you with an accurate, objective assessment.
Our estimators are trained specifically for insurance claims. We understand the claims lifecycle, cost savings, IGA obligations, and what insurers need.
We commit to delivery. Our confirmation within 24 hours and report within 48 hours gives claims managers a reliable input into their settlement workflow.
Over 3,000 estimates completed FY26. Our processes, templates, and quality controls are tested and proven.
Use us for Fair & Reasonable reviews before repair, Post-Repair audits, or both. We configure our service around your workflow — not the other way around.
We have a fixed fee per claim. Transparent. No hidden costs. No retainers. You only pay when you instruct us.
A simple, efficient process designed around the claims lifecycle.
Assessment notification arrives via email with claim details and available documentation.
We acknowledge instruction and begin reviewing documentation within 24 hours.
Qualified desktop estimator builds a line-by-line scope of works using Symbility.
Full assessment report submitted to client — typically within 48 hours of instruction.
We use Cotality's Symbility platform — the industry standard for insurance building estimates — backed by ISO/IEC certified data security.
Send us a claim or get in touch to discuss how Apex Building Estimates can integrate with your workflow.
We'll respond within one business day.